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Retailers

Hooké shop

3535 boul. Sainte-Anne suite 300
Québec (QC) G1E 3L6
Canada

Latulippe (Québec)

637 Saint-Vallier St., West
Québec (QC) G1N 1C6
Canada

LATULIPPE (LEVIS)

1228 de la Concorde st.,
Lévis (QC) G6W 0M7
Canada

SAIL (QUEBEC)

5200 boul. des gradins,
Quebec (QC) G2J 0B8
Canada

SAIL (LAVAL)

2850 Av. Jacques-Bureau,
Laval (QC) H7P 0B7
Canada

SAIL (BURLINGTON)

2208 Industrial St,
Burlington (ON) L7P 0N6
Canada

SAIL (OTTAWA)

175 Train yards drive,
Ottawa (ON) K1G 3X8
Canada

SAIL (VAUDREUIL)

39a de la Cité-des-jeunes boul.,
Vaudreuil-Dorion (QC) J7V 5V5
Canada

SAIL (BELOEIL)

1085 Chemin de l’industrie,
Saint-Mathieu-de-Beloeil (QC) J3G 4S5
Canada

SAIL (BROSSARD)

8780 Leduc boul.,
Brossard (QC) J4Y 0G4
Canada

SPORT SELECT

105-2600 Laurier boul.,
Quebec (QC) G1V 4T3
Canada

LE ROI

530 Lafontaine st.,
Rivière du Loup (QC) G5R 3C4
Canada

LA CORDÉE PLEIN AIR (MONTRÉAL)

2159, Ste-Catherine East, st.
Montreal (QC) H2K 2H9
Canada

LA CORDÉE PLEIN AIR (RIVE SUD)

1595 boul. des Promenades
St-Hubert (QC) J3Y 1R8
Canada

LA CORDÉE PLEIN AIR (LAVAL)

2777 Boul. St-Martin West
Laval (QC) H7T 2Y7
Canada

LA CORDÉE BOUTIQUE

5190 boul. St-Laurent
Montréal (QC) H2T 1R8
Canada

BOW RIVER TROUTFITTERS

400 5th Av. SW, Suite 120
Calgary (AB) T2P 0L6
Canada

Outdoor Pros

22 Sagona Av.
Mount Pearl (NL) A1N 4R2
Canada

SEXTON & SEXTON

282 road 299,
Cascapédia-Saint-Jules (QC) G0C 1T0
Canada

SALMO NATURE

110 McGill st.,
Montréal (QC) H2Y 2E5
Canada

ATLAS PROSHOP

11 Gauthier st. S,
Joliette (QC) J6E 4J3
Canada

BOUTIQUE EPIC

10961 Boul. Sainte-Anne,
Beaupré (QC) G0A 1E0
Canada

BOUTIQUE SÉRAPHIN

738 Saint-Jean st,
Québec, (QC) G1R 1R1
Canada

DEUX22

222 Saint-Joseph st. East,
Québec (QC) G1K 3A9
Canada

ESCAPADE BOARDSHOP

1380 boul. Casavant East,
Saint-Hyacinthe (QC) J2S 0G2
Canada

DRIFT OUTFITTERS & FLY SHOP

199 Queen St E,
Toronto (ON) M5A 1S2
Canada

RELIC SUPPLY

181 Water Street,
St.John’s (NL) A1C 1B1
Canada

S3 GATINEAU

1100 Boul. Maloney,
Gatineau (QC) JT8 6G3
Canada

LA BOITE À MOUCHE

1120 boul. Talbot,
Chicoutimi (QC) G7H 7R2
Canada

FISHLINE SWEDEN

Kanalvägen 5A
194 61 Upplands Väsby,
Sweden

DAMONTE OUTFITTERS

Gral. Villegas 957,
San Martin de los Andes
(8370)
Argentina

Camp Mercier (Réserve Faunique des Laurentides)

Route 175 (km 94),
Lac-Jacques-Cartier
Qc, G0A3K0

Pavillon des Portes-de-l’Enfer (Réserve Faunique des Laurentides)

Route 175 (km 146),
Lac-Jacques-Cartier
Qc, G0A3K0

La loutre (Réserve Faunique des Laurentides)

Route 175 (km 135),
Lac-Jacques-Cartier
Qc, G0A3K0

T.A.S.K. Canada

17680, rue Charles, Suite 104
Mirabel, QC, J7J 0T6

The Revelstoke Trading Post

415 2nd Street West
Revelstoke, BC
V0E 2S0

Boutique L'Office

172 rue Wellington N, 
Sherbrooke, QC, J1H 5C5

Boutique Le Pionnier

313 rue Saint-Joseph, 
La Tuque, QC, G9X 1K9

Chasse et Pêche Tremblant

302 Route 117,
Mont-Tremblant, QC, J8E2X3

Kenauk Nature

1000 ch Kenauk
Montebello, Qc, J0V 1L0

Contact

Fred Campbell

President

T: 418.524.4443 #224

M: [email protected]

Customer service

Thomas Guillemette

T: 418.524.4443 #226

M: [email protected]

Maude Lefrançois

Online orders,
distribution et marketing

T: 418.524.4443 #227

M: [email protected]

Karen Lapointe

Events
and sponsors

T: 418.524.4443 #225

M: [email protected]

Etienne Turmel

Video Production
(Fishing)

T: 418.524.4443 #228

M: [email protected]

François Emond

Video Production
(Hunting)

T: 418.524.4443 #232

M: [email protected]

Orders & Returns

ORDER STATUS

From Monday to Friday, orders confirmed before 12 p.m. Eastern time are dispatched on that day. Orders confirmed on Saturdays, Sundays or Federal Holidays will be processed on the following business day. After receiving your shipping confirmation email, please allow up to 1 business day for your tracking information to update with our transportation partner.

SHIPPING POLICY

Hooké offers Canada and United States shipping with Canada Post (USPS). Typical transit time is between 2-7 business days for Canada and 4-7 business days for the United States. Orders are shipped on business days only (Monday to Friday). Expect your package to be shipped out in the next 2 business days following the day you place an order. Should the delay be longer, we will contact you to let you know. Free shipping for all orders over $ 100 within Canada. This offer is also valid for delivery to the United States for all orders over $ 150. Only $10 for all other orders less than $ 100 in Canada and $ 20 flat rate for shipping to the United States. You also have the option to pick up your order at our Hooké store. This option is offered free of charge and customer service will contact you as soon as your order is ready to be pick up. Regarding international shipping, typical transit time is between 5-10 days, but occasionally items can experience custom delays of several weeks. The international shipping costs will be calculated according to weight, sizes and destinations. International orders may be subjected to taxes or customs duties. Please note that fees associated with purchases come within the responsibility of the customer at all times.

RETURN & EXCHANGE POLICY

You may return any unused product for exchange only within 7 days from the time you receive your order. Customer is responsible for shipping costs unless the product is defective or an error has occurred during your order. Only products in unused condition will be accepted for return and exchange. Returns will be credited to the original method of payment. The refund should appear in your bank account within the following 5-10 business days. For returns and exchanges, please fill out Return Form and return your unwanted items to the following address:

Fokus Productions Inc. (Hooké)
3535 Boul. Ste-Anne B.300
Quebec, Qc, Canada, G1E 3L6
T. 418-524-4443

Make sure that the item(s) you wish to return and the Return Form are included with your return shipment. The items purchased during promotions are final sales and are not exchangeable or refundable. If you have any questions on your order, email us at [email protected] or call us at 418.524.4443 #227

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